Customer fulfillment comes from sourcing quality products that are proven performers in the marketplace. Intercity Industrial takes a collaborative approach with your business to determine your needs and product preferences. We continually build our vast inventory of brand-name products to meet the demands of your business. We pick, pack and deliver.
Our key processes involve:
- Product Inspections: Our team inspects all shipments when we receive, pick, pack and deliver.
- Supplier Performance Measures: Your ability to do well in your business means we must meet a standard of performance that is consistent and reliable. We measure ourselves with every customer.
- Packing and Shipping: Our unparalleled order flow involves the accurate processing of your order, from paperwork to packing to shipping, virtually eliminating incomplete or inaccurate orders
- Customer Returns: Our team is dedicated to your success. Through education and training, we strive to be the best industrial supplier. If it’s not right, our guarantee is to take it back for immediate replacement or a full refund.